Act! Premium CRM

The on-premise CRM that facilitates the effective management and marketing your contacts from a single CRM Solution

Use Act! Premium CRM to help convert your leads, sell more to existing customers and to monitor business opportunities. Get 'sticky' with the fully integrated e-marketing, stay engaged with your customers and continuously delight them after their initial purchase.

More information Contact us

Act! Premium CRM

Act! Premium CRM (On-premise)

£28 per user per month (paid annually)

Download and try now for free

Includes:

Customer Management
Relationship & Task Management
Opportunity Management
Calendar
Standard Reports
Custom Queries
Act! Companion Mobile App
Data Import Tool
Advanced Sales Pipeline Management
Custom Sales KPIs
Custom Dashboards & Analytics
Advanced Customization
Use add-ons such as the link to Sage Accounts.

Would you like to discuss your requirements?Call 0330 335 0011Request a call back

Act! Premium CRM - Detailed Feature List

  • Act! Premium CRM Basics
    Basics Act! Premium CRM
    Licence Type
    Subscription
    Deployment
    On-premise
    Users
    1 - Unlimited
    Act! Companion Mobile App
    Outlook/Word/Excel Integration
    Google Integration
    Marketing Automation
    Additional Charge
    see Add-ons info
    Advanced Lookups
    Dynamic (automated) Groups
    Phone Support
    Included - technical issues only.
    Additional - Advantage Support: full usage and technical support*
    Try for free
  • CRM Features - Relationship & Activity Management
    Relationship & Activity Management Act! Premium CRM
    Customer Management
    Task & Activity Management
    Calendar
    Notes & History
    Companies
    Relationship Timeline
    Secondary Contacts
    In-context Maps & Web Info
    Call Lists & Hot Leads
    Marketing Automation module required (additional charge)
    Notifications & Alerts
    Act! Companion - Mobile App
    Welcome Page - User Productivity Dashboard
    Customisable
    Mail Merge
    Try for free
  • Marketing Automation Features (Add-on, three tiers)
    Marketing Automation Features Select Complete Advanced
    eMarketing Emails
    25 000 / month
    50 000 / month
    100 000 / month
    Interactive Template Editor
    Email Tracking & Metrics
    Turnkey Campaigns
    HTML Email Editor
    Social Sharing
    Landing Pages
    Surveys
    Drip Marketing
    Visual Workflow Designer
    Campaign Calendar
    Deliverability & Compliance Tools
    Marketing automation to CRM workflow
    Asset Tracking
    Advanced lead capture
    Lead management & scoring
    Event marketing
    Website activity tracking
    Progressive Profiling
    A/B Testing
    Price per month (billed annually)
    The fees shown are per account, there is no per user fee for this service.
    £59 plus VAT
    £149 plus VAT
    £299 plus VAT

Act! Premium CRM (v22) System Requirements

All minimum system requirements are based on a single-user environment (one Windows client user accessing a local database or one web client user accessing a hosted database), and do not represent requirements for optimum performance of your Act! implementation. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.

Act! Growth Suite v22 (access via Windows®)

System Requirements1

  • 4 GB available hard disk space
  • 1280 x 768 or higher resolution monitor
  • Broadband Internet connection
  • 4GB system memory
  • 1.8 GHz processor
  • Microsoft Update Service must be current and running

Works with:

  • Microsoft® Office 2019, 2016 and 2013
  • Microsoft® Exchange and Office 365 for contact and calendar synchronisation
    (Further information around Exchange support is available here)
  • • .NET 4.7 (required for integration features only)
  • Internet Mail SMTP / POP3

Supported Operating Systems

  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows 10 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)

Database Server

Act! Growth Suite uses SQL Server® 2014 Express or your existing installation of SQL Server 2012 or newer. Note that SQL Server 2008 R2 is no longer a supported Microsoft product, and existing installations of this version must be upgraded for continued compatibility with Act!. Further information is available here. If you would like to use an edition of SQL Server other than the one provided, please consult Microsoft documentation for specific hardware and software requirements for that edition.

Apple Macs

Act! will not install directly on Apple machines. Options are:

  • Use Act! Growth Suite Cloud Deployment (browser Access)
  • Host Act! and use remote desktop connection from your MAC
  • Install Apple Boot Camp or software such as Parallels, then install Windows which will allows you to install Act!
Please Contact us for advice - 0330 335 0011.

Act! Growth Suite v22 (access via web or mobile)

Server System Requirements

  • 4 GB available hard disk space
  • 1280 x 768 or higher resolution monitor
  • Broadband Internet connection
  • 4GB system memory
  • 1.8 GHz processor
  • Network Interface Card
  • Router and/or Firewall that supports IPv4 NAT or IPv6

Supported Operating Systems

  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows 10 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)

Database Server

Act! Growth Suite uses SQL Server® 2014 Express or your existing installation of SQL Server 2012 or newer. Note that SQL Server 2008 R2 is no longer a supported Microsoft product, and existing installations of this version must be upgraded for continued compatibility with Act!. Further information is available here. If you would like to use an edition of SQL Server other than the one provided, please consult Microsoft documentation for specific hardware and software requirements for that edition.

Supported Browsers

  • Microsoft Internet Explorer® 11
  • Google Chrome™ Browser for Windows
  • Google Chrome™ Browser for Mac

Supported Office Integrations

  • Microsoft® Office 2019, 2016 and 2013
  • Microsoft® Exchange and Office 365 for contact and calendar synchronisation
    (Further information around Exchange support is available here)
  • .NET 4.7 (required for integration features only)

Mobile Client System Requirements

  • Safari® for iPad®
  • Safari® for iPhone®
  • Google Chrome™ Browser for Android
  • Internet access to Act! for Web IIS server

SQL Server Edition Recommendations

SQL Express limits processor use to a single CPU but allowing multiple cores, memory used by SQL to 1 GB, and the size of your data file to 10GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 5 GB in size, allowing for growth. Individual performance may vary based on actual database size, hardware variations, and product usage.


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