Act! Premium CRM
The on-premise CRM that facilitates the effective management and marketing your contacts from a single CRM SolutionUse Act! Premium CRM to help convert your leads, sell more to existing customers and to monitor business opportunities. Get 'sticky' with the fully integrated e-marketing, stay engaged with your customers and continuously delight them after their initial purchase.
Act! Premium CRM (On-premise)
£30 per user per month (paid annually)
Click here to download and try now for free for 30 daysIncludes:
Customer Management
Relationship & Task Management
Opportunity Management
Calendar
Relationship & Task Management
Opportunity Management
Calendar
Standard Reports
Custom Queries
Act! Companion Mobile App
Data Import Tool
Custom Queries
Act! Companion Mobile App
Data Import Tool
Advanced Sales Pipeline Management
Custom Sales KPIs
Custom Dashboards & Analytics
Advanced Customization
Use add-ons such as the link to Sage Accounts.
Custom Sales KPIs
Custom Dashboards & Analytics
Advanced Customization
Use add-ons such as the link to Sage Accounts.
Act! Premium CRM - Detailed Feature List
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Act! Premium CRM Basics
Basics Act! Premium CRM Licence Type Subscription Deployment On-premise Users 1 - Unlimited Act! Companion Mobile App Outlook/Word/Excel Integration Google Integration Marketing Automation Additional Charge
see Add-ons infoAdvanced Lookups Dynamic (automated) Groups Phone Support Included - technical issues only.
Additional - Advantage Support: full usage and technical support*Try for free -
CRM Features - Relationship & Activity Management
Relationship & Activity Management Act! Premium CRM Customer Management Task & Activity Management Calendar Notes & History Companies Relationship Timeline Secondary Contacts In-context Maps & Web Info Call Lists & Hot Leads Marketing Automation module required (additional charge) Notifications & Alerts Act! Companion - Mobile App Welcome Page - User Productivity Dashboard Customisable Mail Merge Try for free -
Marketing Automation Features (Add-on, three tiers)
Marketing Automation Features Select Complete Advanced eMarketing Emails 25 000 / month 50 000 / month 100 000 / month Interactive Template Editor Email Tracking & Metrics Turnkey Campaigns HTML Email Editor Social Sharing Landing Pages Surveys Drip Marketing Visual Workflow Designer Campaign Calendar Deliverability & Compliance Tools Marketing automation to CRM workflow Asset Tracking Advanced lead capture Lead management & scoring Event marketing Website activity tracking Progressive Profiling A/B Testing Price per month (billed annually)
The fees shown are per account, there is no per user fee for this service.£59 plus VAT £149 plus VAT £299 plus VAT
Act! Premium CRM (v24) System Requirements
All minimum system requirements are based on a single-user environment (one Windows client user accessing a local database or one web client user accessing a hosted database), and do not represent requirements for optimum performance of your Act! implementation. Recommended server system requirements are for environments of more than one user. Customer registration and activation are required and you must purchase one license of Act! per user. Your system must meet the minimum requirements to be eligible for technical support.
Act! Growth Suite v22 (access via Windows®)
System Requirements1
- 4 GB available hard disk space
- 1280 x 768 or higher resolution monitor
- Broadband Internet connection
- 4GB system memory
- 1.8 GHz processor
- Microsoft Update Service must be current and running
Works with:
- Microsoft® Office 2021 (32-bit and 64-bit)
- Microsoft® Office 2019 (32-bit and 64-bit)
- Microsoft® Office 2016 (32-bit and 64-bit)
- Microsoft® Office 2013 (32-bit and 64-bit)
- Microsoft® Exchange and Office 365 for contact and calendar synchronisation
(Further information around Exchange support is available here) - • .NET 4.7 (required for integration features only)
- Internet Mail SMTP / POP3
Supported Operating Systems
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012
- Windows Server 2012 R2
- Windows 11 (64-bit)
- Windows 10 (32-bit and 64-bit)
- Windows 8.1 (32-bit and 64-bit)
Database Server
Act! Premium CRM uses SQL Server® 2019 Express or your existing installation of SQL Server 2014 R2 or newer.
Apple Macs
Act! will not install directly on Apple machines. Options are:
- Use Act! CRM (browser Access)
- Host Act! and use remote desktop connection from your MAC
- Install Apple Boot Camp or software such as Parallels, then install Windows which will allows you to install Act!
Act! CRM v24 (access via web or mobile)
Server System Requirements
- 4 GB available hard disk space
- 1280 x 768 or higher resolution monitor
- Broadband Internet connection
- 4GB system memory
- 1.8 GHz processor
- Network Interface Card
- Router and/or Firewall that supports IPv4 NAT or IPv6
Supported Operating Systems
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012
- Windows Server 2012 R2
- Windows 11 (64-bit)
- Windows 10 (32-bit and 64-bit)
- Windows 8.1 (32-bit and 64-bit)
Database Server
Act! Premium CRM uses SQL Server® 2019 Express or your existing installation of SQL Server 2014 R2 or newer.
Supported Browsers
- Microsoft Internet Explorer® 11
- Google Chrome™ Browser for Windows
- Google Chrome™ Browser for Mac
Supported Office Integrations
- Microsoft® Office 2021 (32-bit and 64-bit)
- Microsoft® Office 2019 (32-bit and 64-bit)
- Microsoft® Office 2016 (32-bit and 64-bit)
- Microsoft® Office 2013 (32-bit and 64-bit)
- Microsoft® Exchange and Office 365 for contact and calendar synchronisation
(Further information around Exchange support is available here) - .NET 4.7 (required for integration features only)
Mobile Client System Requirements
- Safari® for iPad®
- Safari® for iPhone®
- Google Chrome™ Browser for Android
- Internet access to Act! for Web IIS server
SQL Server Edition Recommendations
SQL Express limits processor use to a single CPU but allowing multiple cores, memory used by SQL to 1 GB, and the size of your data file to 10GB. For this reason, we recommend SQL Standard for any deployment over 20 users or 5 GB in size, allowing for growth. Individual performance may vary based on actual database size, hardware variations, and product usage.
