Advantage Support was launched following continued requests from our customers wanting a more personal support service from a close knit team, and we now have 100s of customers using our service.

Our experienced and friendly team of technicians will go that extra mile to make sure your query is answered as quickly as possible. We answer every call in person and if a technician is not available straight away we will arrange to call you back at a time convenient for you.

New versions of Sage 50 Payroll (starting at v21) no longer install or operate on Windows XP.

• Supported operating systems
  All 32-bit or 64-bit variants of the following operating systems:

  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows Server 2012 *
  • Windows Server 2012 R2*
  • Windows Server 2008 *
  • Windows Server 2008 R2 *

  
  

  * Running software like Microsoft Exchange or Microsoft SQL Server on a Small Business Server will reduce the performance of Sage over a network. We are currently investigating the cause of this issue.

  Note: Please ensure all the latest Microsoft Service Packs and Updates are installed.

• Hardware
  • 2 GB RAM (4 GB RAM if running a 64-bit operating system).
  • 2GHz processor or higher
  • 10GB of free disk space
  • 1Gbps network (100mbps minimum)
  • Screen resolution of 1024 x 768

  
  

  Note: Performance is improved with higher specification PCs and networks. A Netbook PC, running an entry level operating system, will require less advanced hardware. Sage 50 Payroll uses the Sage System Checker when you install the software. This checks that your PC meets the recommended requirements for Sage 50 Payroll.

• Office integration
  Note: You only need to install Microsoft Office to use certain features in Sage Payroll that it integrates with. For example emailing invoices and reports, exporting to excel etc.

  • Office 2013 32-bit edition
  • Office 2010 32-bit edition*
  • Office 2007
  • Office 2003

  
  

  * Not compatible with Office 2010 32-bit starter edition.

  Tip: For further information about Microsoft Office compatibility, please refer to article 32017.

• Internet Connection
  A broadband Internet connection with a minimum download speed of 2mbps is essential to keep your Sage software up to date, and to take full advantage of its features.

  • Recommended download speed: 4Mbps or higher
  • Recommended upload speed: 2Mbps or higher
• Antivirus software
  To optimise performance your antivirus software should be configured to exclude Sage files from its checking routines. For further information, please refer to article 12122.
• Internet browser
  Internet Explorer version 10 or above.
• Microsoft .NET
  Microsoft .NET Framework 4.5 is required.

What Sage say about us

"Advantage Services have been our Sage 50 Partner of the year for the past 4 years and continue to work and collaborate well with us as a business, as well as delighting both ours and their own customers. They are always engaging to work with as a Business and we hope this will continue in the years to come."

Lance Gilmour – Vice President, Indirect & Partner, Sage UK

What Customers say about us