Act! Advantage Support

Act! Support

Advantage Support; with you every step of the way.

Have Act! experts on hand to resolve technical issues and answer any questions you may have related to your Act! software, giving you peace of mind if anything goes wrong.

We can help with queries including creating a new database, setting up users and access rights, custom and calculated fields, email templates in Microsoft Word and mail merges.

Key features of Advantage Support for Act!:

  • Assistance with usage and functionality
  • A personal and professional service
  • Build a relationship with the support team

Our support service will provide you with everything you need to safeguard the smooth running of your Act! software. Our one-to-one service means we can focus on your individual needs and communicate in the most convenient way for you.

We can help with queries including:

  • Creating new databases
  • Setting up users and teams
  • Field security
  • User and team access rights
  • Custom fields and calculated fields
  • Adding fields to or redesign contact, company, group or opportunity layouts
  • Creating email templates in Microsoft Word
  • Sending mail merges
  • Reporting
  • Importing contact data

Advantage Support was launched following continued requests from our customers wanting a more personal support service from a close knit team, and we now have 100s of customers using our service.

Our experienced and friendly team of technicians will go that extra mile to make sure your query is answered as quickly as possible. We answer every call in person and if a technician is not available straight away we will arrange to call you back at a time convenient for you.

Advantage Services have been awarded with the Act! Platinum Business Partner 2016 award. We are also recognised as Act! Certified Consultants (ACC), illustrating our expertise knowledge and experience of providing all our customers sufficient software and training to ensure they are getting the best service.

We also support other software including Sage 50 Accounts, Sage 50 Payroll and Sage 50 HR.

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