Merge customer codes

Merge your customer data in Sage Accounts with the merge customer codes module.

The merge customer codes module is part of the Code Changing Bundle which offers the ability to change and merge nominal codes, customer and supplier accounts, or departments and change product codes and asset references.

Using the merge customers operation

The first thing to say about this operation is that it allows you to change your Sage customer account data in a way that is not possible within Sage 50 Accounts itself, so you should back up your data before running this operation.

Once you are ready to run the operation, select the "Merge customer codes" option from the list of operations on the Sage 50 Accounts tab:

Then you can select the customer codes you want to merge together. Use control-click to select multiple accounts in the top window. These accounts will be moved into the one single "master" account you select in the bottom window. All transaction history for the selected accounts will appear under the master account after this operation.

After you've finished making your changes, you will be presented with a summary of your intended changes. You can still cancel without changing anything at this point. When you're happy with your changes, click on continue and the customer codes will be updated. You will be warned at this point if you've selected merging from or into control accounts.

Making sure your data is in good shape

Once the customer codes have been updated, we recommend doing a check on your data files in Sage 50 Accounts (File > Maintenance > Check data). All our software is thoroughly tested, but if you do ever find an error in your data files then you should contact us immediately.